Refund policy

Due to the unique and one-of-a-kind nature of our vintage and pre-owned products, all sales are final unless the item received is significantly different from the description or is damaged in transit.

We do not accept returns for:

• Change of mind
• Incorrect size or fit
• Colour differences due to screen settings
• Minor signs of normal vintage wear
• Items that have been worn, washed, altered, or damaged after delivery

Incorrect or Damaged Items

If you receive an item that is damaged, incorrect, or materially different from its listing description, please contact us within 48 hours of delivery at luxevintique.store@gmail.com.

Please provide:

• Your order number
• Clear photographs of the item and packaging
• A description of the issue

We will review the case and, where appropriate, offer a replacement, refund, or other suitable resolution.

Authenticity

We take authenticity seriously and make reasonable efforts to accurately represent the items we sell. Product descriptions and photographs should be reviewed carefully before purchase.

Refunds

If a refund is approved, it will be issued to the original payment method. Refund processing times may vary depending on your payment provider.

International Orders

For international orders, customers are responsible for providing an accurate delivery address and may be responsible for applicable customs duties, taxes, or import charges imposed by their destination country.

By placing an order with Luxe Vintique, you acknowledge and agree to this return and refund policy, subject to any consumer rights that cannot legally be excluded.